Service request

Support For Equipment, Spare Parts, And Technical Follow-Up

Use this page to request service coordination, maintenance support, spare parts assistance, installation help, or technical follow-up for medical equipment.

Real medical equipment used for technical support requests

Please do not include patient-identifiable information, medical records, diagnoses, other sensitive health information, national identification information, or card/payment details.

Full nameOrganisationEmail addressPhone numberRequest typeEquipment name(optional)Use a general equipment name if the exact model is not available.Brand / model(optional)Provide this only when known.Serial number(optional)Provide this only when needed for equipment identification.Issue descriptionMinimum 20 characters. Describe equipment symptoms only; do not include patient information.

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